Call Tracking

For Growth-Focused Practices

Liine’s AI-enhanced call tracking provides deeper conversational insights with no data entry.

Without the right data, your practice is operating in the dark

New Patient Lead Analytics

Automatically track 100% of new patient phone calls, web form submissions, and online bookings in one place with deep analytical insights.

Reasons Not Booked

See exactly why new patients are NOT booking appointments. Catch misaligned marketing campaigns, operational issues, or staff training opportunities.

Automated Lead Follow-Up

Connect with web form inquiries in seconds, increasing booking rates by 3x. Auto-text missed connections.

Better Marketing Attribution

HIPAA-compliant marketing analytics for 100% of new patient leads. Automatically track lead-to-appointment conversion rates for each channel and/or campaign.

Staff Performance Metrics

See booking rates and reasons-not-booked for each staff member. Identify star performers as well as training opportunities.

Zero Data Entry

Liine uses advanced call & web session tracking, plus a conversational AI to accurately capture detailed insights from every new lead. Including updates from follow-up activities.

76%

More Effective

Practices are 76% more effective at scheduling relevant new patient opportunities

2X

More Efficient

Staff members report being 2X more efficient at handling new patient leads

9.8

Satisfaction Score

Our customers give us a 9.8 out of 10 when asked, “How likely are you to recommend Liine to other practices?”

Stop guessing and start growing, faster

X-Ray vision for new patient calls

Like magic, Liine collects complete & accurate data for every new patient lead. Thanks to a proprietary conversational AI, Liine is even able to capture data points from within phone conversations.

Insights into staff performance

View booking rates for every staff member to identify top performers. Detailed reports such as “reasons not booked” can reveal where each staff member struggles, so you can provide effective training.

Automated marketing analytics

Capture 100% of marketing funnel metrics with no data entry. Discover which channels are driving new patients AND which are actually converting to appointments. Plan your marketing efforts based off more accurate, more useful data.

Easy to use call insights

Automatic tracking for every call

Andrea Oparnica
Regional VP Operations, Atlanta Oral & Facial Surgery

$3.9M

Additional Annual Revenue

“The amount of opportunity Liine has given us by evaluating staff performance and the patient journey has been eye-popping!”

Chris Adkins
Chief Administrative Officer, EmergeOrtho

$2.6M

Additional Annual Revenue

“With these insights, we can confidently make changes to our call center operations and marketing efforts.”

Karen Albright
Owner, BodyLase

$357k

Additional Annual Revenue

“Liine has meaningfully increased our call-to-consultation rate.”

Dr. Josh Zukerman
Chapel Hill Location, Carolinas Dentist

82x

Return On Investment

“We are able to convert leads in real-time!”

Shaila Wait
Administrator, The Eye Center

33%

Increase In Booking Rate

“Without Liine, we would be completely blind to our new patient experience and conversion numbers.”

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To learn more about Liine, please fill out this form or call us at (919) 890-0999.

All inquiries will receive a prompt response!

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