Schedule More New Patient Consultations


Actionable Analytics + Tailored Phone Messaging + Automated Incentives

Do The Math

Without spending more on marketing, what would 10-20 additional new patient consultations per month mean for your practice?

The Platform

liines's phone performance management platform is an all-in-one solution for monitoring, optimizing and incentivizing how your new patient calls are handled

Actionable Analytics 100% of new patient inquires are automatically recorded and analyzed to provide easily digestible phone metrics and KPIs.
Trackable Phone Messaging Every relevant new patient call is scored for phone messaging that is proven to double call-to-consultation conversion rates.
Automated Incentives An automated incentive feature allows practices to reward the front desk staff for booking more new patient consultations.

Teams That Trust liine

Rejuv Medical Aesthetic Clinic
Boling Vision Center
Donaldson Plastic Surgery
Pure Luxe Salon, Spa & MedSpa
ICON Eye Care
Ageless Remedies MedSpa & Laser Center
Bensimon Center for Plastic Surgery and Aesthetic Medicine
Swagel Wootton Eye Institute
BodyLase Medical Spa

Our Results

76%

more effective On average, practices are 76% more effective at scheduling relevant new patient opportunities when using our system

2X

more confident Staff members report being twice as confident at handling new patients calls when armed with the liine messaging and training

9.8

satisfaction score Our doctors and office managers give us a 9.8/10 when asked: "How likely would you be to recommend liine to others in your industry?"
Patients are "shopping around" more than ever before. If they call your office, your front desk staff can no longer expect to simply take their appointment. They have to earn it.

Our Technology

Without the need to change the phone numbers you or your marketing team are already using, liine records and analyzes 100% of your new patient calls to provide key performance metrics at both the practice and team member level.

New Patient Call Volume
New Patient
Call Volume
Call to Consultaion Conversion Rates
Call-To-Consultation
Conversion Rates
Tailored Messaging Utilization
Tailored Messaging
Utilization
Performance vs. Goals
Performance Vs.
Goals
Marketing Channel Attribution
Marketing Channel
Attribution
Average Duration per Caller
Average Duration
Per Caller

In addition to our aggregated reporting, our SCORECARD provides a curated list of the week's top 10-20 most noteworthy new patient calls.
Noteworthy calls in a scorecard Noteworthy calls in a scorecard

Who We Serve

If you are spending money on marketing to grow or sustain your practice, our platform is for you.